Refund & Return Policy

Last updated: 04.01.2026

At Ironcuffs, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return or refund according to the terms outlined below.

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Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

* The item must be unused and in the same condition that you received it
* The item must be in its original packaging
* Proof of purchase must be provided

To start a return, please contact us at:

support@ironcuffs.com

Once your request is approved, you will receive instructions on how to return your item.

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Non-Returnable Items

Certain items may not be eligible for return, including:

* Products that have been used or damaged after delivery
* Items returned without prior approval
* Items not returned in their original condition or packaging

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Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved:

* The refund will be processed to your original payment method
* Refund processing times may vary depending on your payment provider

Please allow several business days for the refund to appear in your account.

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Return Shipping

Customers are responsible for return shipping costs unless the item:

* arrived damaged
* is defective
* or was incorrectly shipped

Shipping costs are non-refundable unless the return is due to an error on our part.

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Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 48 hours of delivery.

Please include:

* Your order number
* Photos of the damaged item
* Photos of the packaging

Our team will review the issue and arrange a replacement or refund where appropriate.

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Pre-Orders

Products purchased as pre-orders may be canceled before shipment.

Once a pre-order has been shipped, it will fall under the standard return policy described above.

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Contact

If you have any questions regarding returns or refunds, please contact us:

Ironcuffs

Website:
https://ironcuffs.com

Email:
support@ironcuffs.com